Eyeworld Daily News

50 | EYEWORLD DAILY NEWS | JULY 24, 2021 ASCRS ANNUAL MEETING DAILY NEWS T he ASOA courses at the Annual Meeting cover 10 different learning path- ways, and within those pathways, some are identified as MD Business Essentials (MDBE), Mid-Level Management (MLM), and Administrator Beginner's Circle (ABC). MDBE-designated courses These are suggested by the ASOA Program Committee as being most relevant for physicians. The following is a list of MDBE cours- es identified in the Real-Time Program by an MDBE icon. Refer to the meeting app or Real-Time Program for course times. Today • Financial Forecasting: Use Num- bers to Be a Strategic Leader • Preserving and Expanding Your Patient Volume Sunday • Managing Difficult Physician Relationships • Partners in Leadership: Physician Owner and Administrator Relationships • If You've Seen One Audit You've Seen Them All … Not Exactly • Private Equity in Ophthalmology: Lessons Learned from the Trenches and Where Does It All Go from Here • Keeping You Up at Night: Key Compliance Risks Drawing Government and Whistleblower Scrutiny Monday • A Win-Win: Reducing the Burden of Time and Cost for Cataract Patients by Implementing Efficien- cies That Benefit Patients, Doctors, and Staff • Income Distribution Formulas: Opportunities and Challenges Tuesday • Rx for Providers: Lifecycle Models Beyond Private Equity During the COVID-19 Era • Space Planning Pearls – Guide the Most Out of Your Next Office • Increasing Revenue in Your Prac- tice with Ocular Surface Disease Management MLM-designated courses These are suggested by the ASOA Mid-Level Management Task Force as being most relevant for mid-level managers. The fol- lowing is a list of MLM courses identified in the Real-Time Pro- gram by an MLM icon. Refer to the meeting app or Real-Time Program for course times. Today • Leading Through Change • So You Had a Bad Day: Under- standing How to Break Down Clinic Flow, Technician Resourc- es, and Equipment Utilization to Diagnose Your Problem • 10 Steps to a Phenomenal Patient Experience: Customer Service Secrets for the Eye Care Team Sunday • Healthy Leadership: Put Your Mask on First • Thanks a Latte! Resolving Con- flicts with Warmth, Strength, and Engagement • Evaluating Your Cataract Patient Journey • Energy Leadership: Shifting Your Mindset, Changing Your Behavior Monday • The Art of Conversation: Crafting Communication in a Challenging World • Using Coaching-Style Leadership When Providing Feedback Tuesday • Building Bridges: Enhancing Com- munication Across Generations • The Making of a Clinical Supervisor ABC-designated courses These are identified as courses that are beneficial to attendees with 4 or fewer years of practice management experience. The following is a list of ABC courses identified in the Real-Time Pro- gram by an ABC icon. Refer to the meeting app or Real-Time Pro- gram for course times. Today • Preserving and Expanding Your Patient Volume • So You Had a Bad Day: Under- standing How to Break Down Clinic Flow, Technician Resourc- es, and Equipment Utilization to Diagnose Your Problem Sunday • Partners in Leadership: Physician Owner and Administrator Relationships • Top 5 Things That Changed in the Past Year Monday • Business Operations for New Administrators Tuesday • Are Your Clinic Managers Growing Your Clinical Staff? • Practice Administrator Burnout: Prevention and Resilience Development ASOA courses

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