the vendor market is crowded and
fragmented. With the exception of
a couple of vendors, the majority of
vendors were being used by less than
10% of respondents.
In terms of meaningful use, re-
spondents were asked how satisfied
they are with their EHR systems abil-
ity to report meaningful use. Those
responding said they were 88% satis-
fied with the ability for Stage 1, and
71% said they were satisfied with
the ability for Stage 2. These systems
are performing well with meaningful
use reporting overall, she said.
One of the biggest findings
this year was that respondents were
significantly less likely to feel pre-
pared for future stages of meaningful
use, Ms. Bronaugh said. This year's
survey was split half and half on
whether respondents felt prepared
for these future stages, while in
2013, 71% said they felt prepared.
Looking forward, she said that
practices that rolled their system out
slowly one physician at a time, eval-
uated and mapped workflow, and
financially planned for continuous
system investments are much more
likely to feel prepared for future stag-
es. Additionally, respondents who
have completed Stage 2 meaningful
use are significantly more likely to
feel prepared for future stages. EW
by Ellen Stodola EyeWorld Staff Writer
HIT symposium highlights
EHR satisfaction
T
he symposium sponsored
by the ASCRS Health Infor-
mation Technology (HIT)
Committee touched on
issues like ICD-10, PQRS,
EHR meaningful use audits, and the
results from the 2015 ASOA EHR
Satisfaction Survey.
Highlights of the ASOA EHR
Satisfaction Survey were presented
by Caroline Bronaugh, a consultant
with McKinley Advisors, Washing-
ton, D.C. The goal of the survey
was to conduct an objective market
research study to benchmark trends
in EHR system customer satisfaction,
collect user feedback on system
functionality and usability, and to
track and share experiences related
to meaningful use reporting.
"We've seen an uptick in EHR
system adoption within practices,"
she said. The survey results indicated
that the majority, 67%, of practices
have been using their system for 3
years or more, compared to 42% in
2013. Although more practices are
using EHR systems, the survey indi-
cated that there was a slight decline
in overall user satisfaction, from
75% in 2013, to 68%.
Ms. Bronaugh said that the
impact on efficiency and productiv-
ity increases over time. There were
more than 40 vendors represented
in the survey, and she noted that
Scott Peterson discusses meaningful use audits during the HIT symposium.
