EW SHOW DAILY
52
ASCRS Symposia
Monday, May 8, 2017
policies related to compliance. This
included the following pearls:
1) Don't let employees share their us-
ername or password with anyone
else at the practice.
2) Configure computer workstations
for maximum privacy of patient
information.
3) Hold on to compliance-related
records for 5 years or longer. "You
have to document, document,
document, but you also have to
keep those documents around for
when you need them," Mr. Gilm-
ore said.
4) Only share information about a
patient with the actual patient
unless there is a signed authoriza-
tion.
5) Don't allow sharing of pictures on
social media without a signed con-
sent form from the patient. Mr.
Gilmore said the sharing of pic-
tures on Facebook at his practice
is common, especially to show off
new glasses, but patient approval
is always necessary first. EW
Editors' note: The speakers have no
financial interests related to their
comments.
able," Dr. D'Aversa said. This person
should have active support from
physicians and physician leadership.
One way that practices can help
avoid compliance problems is with
internal monitoring and auditing,
Mr. Koch said. Some ways that
practices can approach this include:
a) a focused review that looks only
at specific codes, b) a general review,
c) a prospective review of claims to
be filed, d) a retrospective review,
e) missed charges, and f) overpay-
ments.
One important part of compli-
ance is proper training and educa-
tion, said Joe Theine, MBA, Duran-
go, Colorado. A wide variety of staff
members should receive compliance
training, and practices should have
written materials that they can re-
view and access. Mr. Theine encour-
aged practices to have an open-door
policy for questions and concerns
about compliance and a focus on
praising staff when they raise these
questions or concerns.
Mary Jo Krist, Springfield,
Virginia, and Orval Gilmore, COE,
Salem, Oregon, wrapped up the
session with a focus on employee
Is your practice continued from page 50
Dr. Kung discusses Medicare's increased scrutiny of cataract and wet AMD billing.
